Training Courses

Ruth Valentine offers in-house training for managers, front-line staff, volunteers and Boards of Trustees. Some examples:

• Using Supervision Effectively
• Managing Conflict In Teams
• Managing Diversity
• Getting into Management
• Becoming a Trainer
• Working With Clients In Distress
• Reception Skills
• Being An Effective Trustee

All courses are designed with the specific needs of the organisation in mind: the type of service you offer, key issues that participants have to face, and the skills and experience they bring already. The start is a wide-ranging discussion, to make sure that Ruth is aware of factors such as organisational change that may affect the course. The course style, emphasis and objectives are then negotiated.

"I would like to take this opportunity to thank you for your professionalism and the way you delivered the course. I have found it immensely helpful already." (course participant)

Contact Ruth to discuss any idea you have for a training course (whether or not it's listed above), without obligation, for a preliminary chat or a meeting.